Embrace your power to decide with Luxola
“Beauty is very personal. For me, beauty is confidence in knowing who you are and stepping outside of yourself to explore your unsual"- Alexis Horowitz-Burdick (Founder and CEO of Luxola)
When Alexis Horowitz-Burdick moved to Singapore back in 2008, it was a notable challenge for her to find products beyond shopping mall counters, especially a specific brand in her favour. She deeply wanted an unbiased and honest place where she can try on and purchase beauty products - from skincare, cosmetics, hair care and also fragrances.
Taking these matters into her own hand, she decided to create a new platform where consumers can purchase all their beauty favourites based solely on their own preferences. And Luxola was born in 2011 out of the need to give the purchasing and decision making power to their customers.
At Luxola, you can find thousands of products that are carefully filtered from over 250 brands and out of them are 65 brands available exclusively only on Luxola across multiple markets. Their most popular and trusted labels include:
- Lavie Lash
- L’0real Paris
- Make Up Store
- Sleek MakeUp
- Wet n Wild
- Alima Pure
These are just some of hundreds of other brands that are available on Luxola across 7 different categories – Makeup, Skincare, Bath & Body, Tools, Nails, Men and Luxury. At Luxola, beauty is effortless when you have it at your fingertips.
Calling all the beauty newbies and also those who are unaware of your skin types, Luxola is ever ready with handful advices for individual preferences to make sure everyone will have the best suitable skincare products. Since education empowers everyone, Luxola is passionate with sharing many useful beauty provides ‘how-to’ tips and tricks. You can also read up on great insights from other Luxola users on their review platform before you decide on your purchase.
The beauty team at Luxola also takes pride in being your personal beauty consultant through their inspiring lifestyle magazine, LX Edit. This magazine is filled with everything beauty, from makeup, skincare, nail care, hair style, do’s and don’ts, to celebrity and style updates and many trending topics. The LX Edit gives you a chance to step out of your comfort zone and indulge in the world of fashion and beauty without fear.
The joy of collecting the latest cult makeup and skincare products, having them delivered to your doorstep together with the best customer service that guarantees the highest satisfying shopping experience are what you will get when you shop on Luxola. How? All you have to do is follow these simple steps-
Placing an order
After adding all the desired products to your cart (you can always remove before paying), just proceed to checkout.
Method of Payment
Payment can be made via:
On a side note, bank transfer is only available for selected countries. Most payments are processed almost immediately but banking and ATM transfers might take up to 24 hours to process. But rest assured that all your personal information are kept secured and completely confidential.
Delivery and Shipping Cost
Unless otherwise stated, all shipping will be delivered to the address provided by you. To ensure your orders reach your hand safely, Luxola does not ship to PO Boxes. Do choose a residential or office address where delivery can be made.
The shipping cost may vary according to countries.
Return and Exchanges
If you are not satisfied with your purchase or you find a defective or incorrect item, Luxola has a 10 days return policy upon receipt of the order.
To return, the item must be in its original purchase condition, where the packaging must not be opened, unmarked, and not defaced in any manner. But do keep in mind that the return policy does not apply to products that are stated as Non-exchangeable and Non-refundable.
If you need to be in contact with the Luxola team or you have any question regarding purchasing, dissatisfaction, please do not hesitate to contact them at:
They are available from Monday to Friday at 9.00am to 5.30pm except public holidays.
One of the best things about shopping online is the great cost-saving factor, which is why most shoppers would find coupon, discount code, promo code, voucher and voucher code online each time they decide to buy something electronically.
Great news for readers of Says.com. They are filled with all the latest coupons and offers from major online retailers including Luxola. You can check out the different codes that would best suit your purchase. All you have to do when you locate your preferred code or offer is -
- Just click on the sticker and the ‘Get Coupon Code’ will pop up.
- The pop up will generate a series of alphabets and numbers which will be your code. Click on the ‘Copy Code’ button to copy the code.
- Select the highlighted link and you will be redirected to Luxola where you can shop as usual.
- Before you proceed to payment, do remember to paste the code for receive your discounted price.
- Wait patiently by the door for your parcel to arrive.
Pamper yourself with some beauty goodness from Luxola without leaving a hole in your pocket.